Last Updated: 11/19/2025

Healing Touch Wound Specialist, LLC (“Healing Touch Wound Specialist,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Information submitted through contact forms

• Appointment or service inquiries

• Any other information you voluntarily provide

B. Automatically Collected Information

When you interact with our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

C. Health-Related Information

If you voluntarily submit health-related details (e.g., reason for visit, wound care needs), we will treat this information with enhanced confidentiality and use it only to respond to your inquiry or provide requested services.

2. How We Use Your Information

We use collected information to:

• Provide and improve our services

• Respond to inquiries or schedule consultations

• Communicate with you regarding appointments, services, or updates

• Send SMS notifications if you have provided consent

• Maintain website functionality and security

• Comply with legal or regulatory obligations

3. How We Share Your Information

We may share your personal information in the following situations:

A. Service Providers

We may share information with trusted third-party vendors who assist with:

• Website hosting

• Appointment management

• Customer service

• Analytics and performance monitoring

These providers are contractually obligated to protect your information.

B. Legal Requirements

We may disclose information if required to do so by law or to:

• Comply with legal obligations

• Respond to subpoenas or government requests

• Protect the rights or safety of our practice, patients, or others

C. Business Transfers

If Healing Touch Wound Specialist undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that process.

**D. SMS/Phone Number Protection

We do not sell, share, or disclose SMS consent or phone numbers provided for SMS communications to any third parties for marketing or other unrelated purposes.

• Phone numbers collected specifically for SMS messaging are used solely for delivering messages you have consented to receive.

• These numbers are never shared, rented, or sold to outside parties.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to improve user experience and analyze website performance. You may disable cookies in your browser settings, though some site features may not function properly.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of transmission or storage is 100% secure.

6. Your Choices and Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Opt out of non-essential communications

• Withdraw SMS or email consent at any time

• Request how your data is being used

To exercise these rights, contact us at the information below.

7. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date.